All work
03 / 09

Education

Bayhawk Chatbot

GPTLangChainMultilingual
  1. 1

    Challenge

    Students, faculty, and visitors needed round-the-clock support that a small staff couldn't provide alone.

  2. 2

    What We Built

    A multilingual AI assistant for San Francisco Bay University that answers academic questions, handles IT requests, and generates course materials for faculty.

  3. 3

    How It Worked

    Built on GPT models with LangChain, it accepts text, voice, and documents, escalates unresolved issues to a ticketing system, and notifies staff by email.

  4. 4

    Impact

    The university now offers scalable, always-on support across campus, in multiple languages.

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